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Dealer Opsby StaffJanuary 20, 2015

AutoNation President and COO to Retire in April

Mike Maroone will be retiring as AutoNation's president and COO in April. He will be replaced by current CEO Mike Jackson and senior executive Bill Berman.

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Dealer Opsby StaffJanuary 20, 2015

Auto Loan Balances Near $1 Trillion, Equifax Reports

The total balance of auto loans in December 2014 was $975 billion, representing 33.2% of total outstanding non-mortgage consumer debt, according to Equifax.

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Dealer Opsby StaffJanuary 20, 2015

CDK Global Unveils Targeted Marketing Solution

CDK Global’s Audience Management solution offers a personalized online shopping experience for each car buyer by tracking their behavior on and off dealership sites.

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Dealer Opsby StaffJanuary 14, 2015

Haystak Digital Marketing Wins Google Customer Satisfaction Award

For the third consecutive year, Haystack Digital Marketing has been named by Google as the winner of a North America Premier SMB Partner Award in the Highest Customer Satisfaction category.

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Dealer Opsby StaffJanuary 14, 2015

DealersLink to Launch Live Online Auction at NADA

DealersLink will launch AuctionLink, a new, live auction platform, at the NADA Convention San Francisco, January 23-25. The platform has no buy or sell fees, and buyers can set automated bids.

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Dealer Opsby StaffJanuary 14, 2015

DMEautomotive Launches Mobile Customer Loyalty Program

DMEautomotive has added Mobile Loyalty to its new Drive Connect mobile app, allowing customers to track their reward points earned for dollars spent on sales and service at the dealership.

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Dealer Opsby StaffJanuary 14, 2015

Targeted Direct Mail Still Effective, Prospect Vision Reports

When used strategically, mail is still is delivering much stronger results than other marketing channels, according to a study from Prospect Vision.

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Dealer Opsby StaffJanuary 13, 2015

Ally to Make FICO Scores Available to Customers

Ally Financial Inc. will begin piloting in February a new program designed to provide customers with free access to their FICO score. The company expects to fully launch the new service this summer.

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Dealer Opsby StaffJanuary 13, 2015

Wholesale Used-Car Prices Down Slightly in December, Kontos Reports

Average wholesale used-vehicle prices fell modestly in December but remained up on a year-over-year basis, according to a report from ADESA’s Chief Economist Tom Kontos.

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Dealer Opsby StaffJanuary 13, 2015

Auto/Mate Introduces Online Service Scheduling, Menu-Building Solution

Rev/Mate will be rolled out in Auto/Mate’s Automotive Productivity Management Suite Fixed Ops/Mate module in 2015. The solution is designed to help service departments maximize customer pay revenue while creating a quality customer experience.

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