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Westlake Financial Services announces an expanded partnership with National Creditors Connection Inc. (NCCI), a field contact service provider, after a successful three-month test program showed a 10 to 15 % improvement in contact and payment rates of delinquent accounts.
Read More →Loyalty Driver™, the most widely-used e-communication service for automotive dealerships, announces the use of Loyalty Driver by New Century BMW. The monthly e-newsletter has helped the dealership drive tremendous traffic back to online profit centers and increase overall leads month after month
Read More →Leading automotive CRM provider DealerSocket (www.dealersocket.com), announced today the date and location for their first annual DealerSocket User Summit – CRM Catalyst 2010.
Read More →New functionality is now available for users of vAuto’s Live Market Merchandising Module, giving dealerships the ability to upload and customize their vehicle photos, generate window stickers and export listings to online marketing channels. With this enhancement, vAuto’s state-of-the-art technology provides dealers the ability to better manage their used vehicle inventories from acquisition to sale.
Read More →Chase and Mazda North American Operations today announced that they have expanded their relationship by signing a multi-year private-label agreement under which Chase will be the exclusive U.S. auto finance provider for Mazda, operating under the brand name Mazda Capital Services.
Read More →NCM Associates launched its new public website featuring improved content and features, a user friendly interface and video client testimonials. Users may access articles on retail automotive and Buy Here Pay Here dealership best practices at no charge and learn about the many services NCM offers to automobile retailers, as well as to business owners in over 20 other industries.
Read More →Auto Dealer Monthly magazine released the findings of the 2010 Dealers’ Choice Awards (DCAs) in the April 2010 issue. This year’s awards mark the sixth year Auto Dealer Monthly has recognized the most highly regarded vendors, suppliers and finance companies in the retail automotive industry, as voted on by dealers and dealership personnel.
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The interesting thing about dealers’ relationships with their data management systems is that while dealers will express extreme dissatisfaction when a DMS does not function as they feel it should, there are no bonus points awarded by dealers when a DMS functions well; it’s simply what dealers expect, which could explain why the group average in this category tends to stay on the low side nearly every year.
Read More →This category earned one of the higher group averages in this year’s awards, reflecting a great amount of satisfaction among dealers. These inventory management providers are wildly popular with dealers because they allow dealers to plan their inventory based on market conditions and speed up inventory turn...
Read More →While the group average in this category was virtually unchanged from last year, there were a couple of dramatic shifts in position. After a two-year absence in this category of the Dealers’ Choice Awards, ADESA triumphantly roared back to claim the Diamond Award for the first time ever and seems to have significantly improved its relationship with dealers.
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