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NewsApril 25, 2018

Black Book Teams With Mobility Sales on Vehicle Buyback Program

Under the new partnership, automotive dealers will be immediately alerted through Mobile Sales Solutions’ Vin-Up portable scanner and printer to a vehicle’s latest Black Book value when it's dropped off for service, enabling better resale opportunities with their service customers.

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NewsDecember 5, 2017

EFG Companies Launches Mobile App

Born out of the F&I product provider’s 2015 and 2016 F&I Innovator of the Year competitions at Northwood University, EFG Companies’ Driver’s Advocate mobile app features a host of service-retention tools, including a loyalty rewards tracker, and doubles as an inventory-management tool.

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ArticlesSeptember 18, 2017

The Augmented Reality We Work In

Learn how new visualization tools can facilitate repair estimates.

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NewsAugust 15, 2017

Dent Wizard Named Top Workplace

For the first time, the St. Louis Post-Dispatch included Dent Wizard in its list of “Top Workplaces” for 2017. The F&I product provider joins other honorees such as Edward Jones, Monsanto and Safelite Auto Glass.

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ArticlesApril 25, 2016

Don’t Ignore Your Managers

GM says dealers who fail to reward open communication will find that minor issues can develop into major problems.

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NewsApril 6, 2016

Xtime Launches Customer Retention Platform

At last week's National Automobile Dealers Association Convention, Xtime unveiled a cloud-based system designed to drive owner loyalty through one service experience platform.

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NewsJanuary 13, 2015

Auto/Mate Introduces Online Service Scheduling, Menu-Building Solution

Rev/Mate will be rolled out in Auto/Mate’s Automotive Productivity Management Suite Fixed Ops/Mate module in 2015. The solution is designed to help service departments maximize customer pay revenue while creating a quality customer experience.

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NewsAugust 20, 2014

Mobile App Users Visit Service Departments More Often, Study Shows

New research from DMEautomotive shows that customers who download a dealership’s mobile app are much more likely to visit the service department. Six months after downloading the app, user visits increased by 25%.

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NewsJuly 15, 2014

TimeHighway.com, CIMA Systems Partner on Service Scheduling

Customers who receive a service notification through CIMA Systems will now be able to book an appointment with a few clicks using TimeHighway’s online appointment scheduling tool.

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NewsMay 27, 2014

The Next Up Adds Capabilities for Finance and Service Departments

The firm has expanded its Web-based system to include applications for a dealership’s finance and service departments. These new applications allow management to view real-time stats and track the time managers spend with customers.

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