Under the new partnership, automotive dealers will be immediately alerted through Mobile Sales Solutions’ Vin-Up portable scanner and printer to a vehicle’s latest Black Book value when it's dropped off for service, enabling better resale opportunities with their service customers.
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Born out of the F&I product provider’s 2015 and 2016 F&I Innovator of the Year competitions at Northwood University, EFG Companies’ Driver’s Advocate mobile app features a host of service-retention tools, including a loyalty rewards tracker, and doubles as an inventory-management tool.
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Learn how new visualization tools can facilitate repair estimates.
Read More →For the first time, the St. Louis Post-Dispatch included Dent Wizard in its list of “Top Workplaces” for 2017. The F&I product provider joins other honorees such as Edward Jones, Monsanto and Safelite Auto Glass.
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GM says dealers who fail to reward open communication will find that minor issues can develop into major problems.
Read More →At last week's National Automobile Dealers Association Convention, Xtime unveiled a cloud-based system designed to drive owner loyalty through one service experience platform.
Read More →Rev/Mate will be rolled out in Auto/Mate’s Automotive Productivity Management Suite Fixed Ops/Mate module in 2015. The solution is designed to help service departments maximize customer pay revenue while creating a quality customer experience.
Read More →New research from DMEautomotive shows that customers who download a dealership’s mobile app are much more likely to visit the service department. Six months after downloading the app, user visits increased by 25%.
Read More →Customers who receive a service notification through CIMA Systems will now be able to book an appointment with a few clicks using TimeHighway’s online appointment scheduling tool.
Read More →The firm has expanded its Web-based system to include applications for a dealership’s finance and service departments. These new applications allow management to view real-time stats and track the time managers spend with customers.
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