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NewsMarch 24, 2015

Consumers Want Lenders to Bid for Their Business, Study Shows

Swapalease.com released a new study that shows a majority of customers aren’t interested in car-sharing services or autonomous driving. What they do want is lenders bidding for their business.

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NewsDecember 16, 2014

‘Great Deleveraging’ Has Ended, Equifax Reports

Consumers are back in the borrowing business, with November consumer credit data from Equifax showing that nonmortgage credit balances rose to their highest level in five years.

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NewsDecember 2, 2014

Manheim Adds Experienced Executive to Leadership Team

Manheim selected Shane O’Dell to serve as senior vice president of wholesale service, a new role within the company. O’Dell has worked in the vehicle finance industry since 1995.

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Newsby Gregory ArroyoNovember 20, 2014

CFPB Needs a New 'Tool,’ Study Finds

F&I and Showroom delves into a new study commissioned by the American Financial Services Association. It concludes that the CFPB’s use of the BISG proxy method is “conceptually flawed” and could lead to overstatement of alleged harm to consumers.

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ArticlesOctober 23, 2013

Deconstructing Bankruptcy

When a sudden financial loss strikes an otherwise profitable dealership, filing for bankruptcy may be the best way to save the store.

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ArticlesOctober 8, 2013

Congress, CFPB Tussle Over Finance Legislation

The CFPB has generated some stormy weather over its review of rate participation, but the clouds may finally be parting.

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ArticlesJuly 1, 2013

3 Sales-Killing Words

F&I expert identifies three words producers need to avoid at all costs when working with customers. Find out what they are and what words you should use instead.

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Articlesby Kirk ManzoNovember 16, 2012

Customer Engagement: Your Key to Increasing Product Acceptance

Kirk Manzo, president of The Manzo Group, identifies the key to increasing product acceptance among your customers. Manzo talks about how to update your presentation of information to increase customer engagement & experience.

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