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ArticlesDecember 20, 2023

How to Improve Retention, Defection and Conquests

Targeted marketing and understanding data can help dealers win new customers and keep the ones they have.

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ArticlesAugust 22, 2013

How to Add a New Department

Diversifying your operation can bring new customers, new revenue — and new accounting concerns. The magazine’s resident number cruncher asks the tough questions.

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