PHOENIX — My BDC Success launched this week, offering remote business development center monitoring, tracking, and training services to help auto dealerships maximize the profitability of their BDC investments.

My BDC Success is not a long-term investment for most dealers, rather a three-to-18-month engagement to lift BDC performance to consistently more profitable results for the dealership, said Managing Partner Nicholas Wenslow.

“As BDC manager for Automotive Associates of Atlanta with oversight for 50-plus BDC reps, without a doubt, BDC operations must have active management with hands-on engagement — whether in person or as remote accountability — to ensure ongoing coaching, training and knowledge to maximize their BDC performance. This is what dealerships get from using My BDC Success,” Wenslow said.

Included with the My BDC Success platform is monitoring, tracking, and analysis of BDC metrics, reports, performance reviews, coaching calls, and CRM connectivity.

“Our services, products, and merchandise are specially designed to help dealers meet their BDC goals because each My BDC Success coach has been through the ranks,” Wenslow said. “We aren’t desking deals, takings TOs or on popcorn breaks. We are listening to calls, monitoring performance, and maximizing your BDC.”