NEW YORK — Assurant, Inc., a global provider of lifestyle and housing solutions that support, protect and connect major consumer purchases like automobiles announced that a Sales Professional Blueprint course is now available in the Assurant Virtual Learning Platform. Complete with six new modules the course includes 22 individual lessons for users. The foundation of the Sales Professional Blueprint course content is largely powered by the American Financial & Automotive Services’ (AFAS) classroom experience on the same topic, as Assurant and AFAS continue the integration of their respective programs into one broader, market-leading learning curriculum.
This update not only demonstrates our commitment to consistently delivering fresh content to users but provides further proof of our unmatched virtual dealership training offering in the automotive industry.
“The robust training program was one of the great benefits we received as part of our acquisition earlier this year,” said Assurant Global Automotive Senior Vice President of Global Transformation, Martin Jenns. “Adding the Sales Professional Blueprint curriculum to the already dynamic Assurant Virtual Learning Platform continues to enhance the value to dealers across the country."
Jenns added, “In a COVID-19 environment, it’s critical to have a virtual training offering that supplements the irreplaceable in-person training experience in our Chicago and Houston classrooms.”
The Sales Professional Blueprint course provides access to training modules that help staff:
- Better understand today’s customers
- Create a seamless transition from online to offline sales
- Develop a sales process with less friction and higher customer satisfaction
- Build value and eliminate objections
- Shorten transaction times, increase volume, and maximize gross profit
Ritch Wheeler, Vice President of Training at American Financial & Automotive Services, an Assurant Company, said, “This update not only demonstrates our commitment to consistently delivering fresh content to users but provides further proof of our unmatched virtual dealership training offering in the automotive industry.”
With the addition of the Sales Professional Blueprint course, the Assurant Virtual Learning Platform now boasts nearly 100 on-demand modules of learning, complete with F&I core skills training, along with dozens of “soft skill” modules to round out user skill sets. Combined with Virtual Coach – a video-based role-playing feature allowing for individualized feedback and scoring that can be done right from a mobile device – the Assurant Virtual Learning Platform is the premier on-demand platform in F&I training.