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Dealer Ops•by ADM Staff•March 13, 2014

NADA 2014

Learn more about some of the products and services on display at the 2014 NADA Convention & Expo.

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Dealer Ops•by Chad DeKing•March 13, 2014

What’s in Their Wallets?

Your customers trust you with their credit card numbers. Expert lays out a plan to safeguard their information and protect your store in the event of a Target-style data breach.

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Dealer Ops•by Adam Dennis•March 13, 2014

The Great A/B Experiment

Google is taking a ‘multi-armed bandit’ approach to A/B experimentation. Expert says dealers can take advantage by rethinking their own website testing methods.

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Dealer Ops•by Harlene Doane•March 13, 2014

Outsmart the Lead Goblin

You can keep the Lead Goblin at bay by crosschecking every lead delivered to your CRM.

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Dealer Ops•by Greg Goebel•March 13, 2014

Goebel Sees Big Year Ahead

Special finance guru expects 2014 to be a banner year for dealers who serve the subprime auto finance market.

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Dealer Ops•by Ron Reahard•March 13, 2014

Dealing With Eternal Life

The CFPB remains determined to put the squeeze on dealers, and there’s no sign of the agency going away. F&I trainer says it’s time to put your house in order before rate markup meets its maker.

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Dealer Ops•by Stephanie Forshee•March 13, 2014

The Numbers Game

Data sharing is turning out to be a double-edged sword. Dealers can market to a more targeted audience, but they have to go to great lengths to secure their customers’ personal information.

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Dealer Ops•by Stephanie Forshee•March 13, 2014

Breaking New Ground

Experts at this year’s NADA convention offered the inside scoop on the hottest dealer marketing channels for 2014.

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Dealer Ops•by Allan Stejskal•March 13, 2014

Data Drives Profits

Utilize your DMS’s built-in reporting capabilities to efficiently manage inventory, sales, service and parts.

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Dealer Ops•by David Gesualdo•March 13, 2014

Data Games

NADA 2014 brought the battles and brinksmanship over big data into sharp focus.

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