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Don Reed

CEO

Articlesby Don ReedAugust 28, 2006

Performance Based Pay Plans - Service

Don Reed - Pay them a percentage of everything they sell on every RO they write, customer pay, warranty and internal, parts and labor...

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Articlesby Don ReedAugust 28, 2006

Check Out Your Service Department

Don Reed - To formulate an action plan for improvement, you must first realize that you “can’t manage what you don’t measure.”

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Articlesby Don ReedAugust 28, 2006

The Aftermarket Vs. The Dealer: How To Compete And Win

Don Reed - According to the NADA, approximately 21,650 new car dealers generated about $30 billion in labor and parts sales...

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Articlesby Don ReedAugust 28, 2006

What's A Service Advisor Worth

Don Reed - Anadvisor must have good communication’s skills and should enjoy dealing with the public...they must dress professionally...

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