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Gregory Arroyo

Editorial Director

Newsby Gregory ArroyoDecember 30, 2014

Moody’s Sees Silver Lining in Regulatory Scrutiny of Auto Finance

Moody’s expects the performance of new and outstanding auto loan ABS deals to suffer temporarily due to current regulatory activity, but it does see a silver lining in the increased scrutiny of the auto finance marketplace.

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Newsby Gregory ArroyoDecember 9, 2014

DOD Bans Military Allotments for Personal Property Purchases

Starting Jan. 1, active-duty troops will no longer be able to use military allotments to purchase or lease vehicles, among other things. The policy change was made in response to enforcement actions brought by the CFPB.

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Newsby Gregory ArroyoNovember 20, 2014

CFPB Needs a New 'Tool,’ Study Finds

F&I and Showroom delves into a new study commissioned by the American Financial Services Association. It concludes that the CFPB’s use of the BISG proxy method is “conceptually flawed” and could lead to overstatement of alleged harm to consumers.

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Newsby Gregory ArroyoOctober 7, 2014

Minnesota AG Sues EFG Over Service-Contract Refunds

Attorney General Lori Swanson is suing EFG Companies for deceptive practices because it failed to deliver on its promise of full refunds for VSCs canceled within 30 days. The company’s CEO tells F&I and Showroom his company will be exonerated once all the facts are presented.

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Newsby Gregory ArroyoMay 22, 2014

Biweekly Payment Providers Offer Unified Response to NADA Memo

Four providers of biweekly payment providers responded on May 20 to a memo the NADA issued to its members on May 8. They say the association overlooked key benefits when it cautioned dealers about how such products are presented to consumers.

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Newsby Gregory ArroyoApril 22, 2014

AutoNation Sets F&I Record, Puts Lead Providers on Notice

F&I gross profit per vehicle retailed reached a record $1,407 for the nation’s largest dealer group, but the achievement was overshadowed by the warning executives issued to lead providers.

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Newsby Gregory ArroyoMarch 20, 2014

Allstate President Resigns

Douglas Herberger resigned from his post as president of Allstate Dealer Services this week. A replacement has not been named, but the company told industry partners on Tuesday it’s already in the process of transitioning to new leadership.

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Newsby Gregory ArroyoFebruary 4, 2014

Move to Flats Unlikely in 2014, Says AutoNation’s Jackson

AutoNation’s chief executive says he doesn’t expect the CFPB to eliminate rate participation, but he admits to not knowing ‘the end of the story yet.’

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Articlesby Gregory ArroyoOctober 1, 2013

Go See Cal [Worthington]

The editor pays homage to the legendary Cal Worthington and wonders if there will ever be another pitchman like him.

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Articlesby Gregory ArroyoAugust 21, 2013

At Your Service

The editor delves into two studies that paint a bleak future for dealership service departments and a third that says vehicle owners are there for the taking.

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