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Jennifer Rincon

Contributing Author

Articlesby Jennifer RinconNovember 1, 2007

How the Web was Won: Earnhardt Auto Group Shares The Good, The Great And The Ugly Of Running A Web site

Jennifer Rincon - In the last decade, the Earnhardt Auto Group based in Chandler, Ariz. has grown from three franchises to 11 across Arizona and Texas. Around 1994, the first Earnhardt Web site was created...

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Articlesby Jennifer RinconOctober 13, 2007

Compliance And Disclosure Priorities: Crystal Motor Car Company Has Rigid Policies In Place

Jennifer Rincon - For F&I ethics, candidates are given the Regulation Z/Truth in Lending booklets from the Federal Reserve and educated on which sections apply to the automotive industry

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Articlesby Jennifer RinconSeptember 12, 2007

Cross-Training To Customization: Clever Strategies Keep Anderson Of Lincoln In Tune With Customers

Jennifer Rincon - The ability to adjust and revise back-end business practices has kept Anderson of Lincoln, Neb. ahead of the curve for some time, both in profits and customer service.

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Articlesby Jennifer RinconJune 19, 2007

Service, Swedish Cars And The American Way

Jennifer Rincon - During a time when American cars introduced front seat shoulder belts, Swedish engineers were already launching rear-facing child seats and testing their cars in aircraft wind tunnels...

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Articlesby Jennifer RinconMay 27, 2007

Johnson of Chickasha's BHPH Business Flourishes As Sub Prime Market Grows

Jennifer Rincon - Dealer Lonnie Robertson, who estimated roughly 42 percent of their total business is sub prime, knows the value of incubating so many long-term relationships...

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Articlesby Jennifer RinconApril 5, 2007

Quad Cities Suzuki Where Every Day is Special Finance Show and Tell

Jennifer Rincon - They attribute their quick-seeded accomplishments to a carefully selected location, employee satisfaction, extraordinary customer policies and a finely chiseled sales process...

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Articlesby Jennifer RinconApril 1, 2007

BDC & Strong Processes Leads Bob Watson Chevrolet To Nearly 300 SF Units Per Month

Jennifer Rincon - “We’ve always had Special Finance as the primary focus of our dealership,” Krum said...

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Articlesby Jennifer RinconDecember 28, 2006

The Arsenal Of Internet Tools At Ted Britt Automotive

Jennifer Rincon - A bulletin board, tacked with daily appointments, motivates everyone to stay on task...

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Articlesby Jennifer RinconNovember 29, 2006

Donald Craig Mazda Suzuki: Sales Process and BDC Work Hand in Hand

Jennifer Rincon - The Donald Craig Mazda Suzuki BDC team is a high-powered apex to getting the customer inside the showroom. The center is staffed with 15 people, all of whom process a total of about 2,500 leads per month, many of which are sub prime.

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Articlesby Jennifer RinconSeptember 21, 2006

Put Your Service Department In Overdrive: Technology and Great Customer Skills Work Hand-In-Hand

Jennifer Rincon - The same, cherished sales training used in the showroom should be the model you follow in training service employees...

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