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Ryan Linnehan

Co-Owner

Articlesby Ryan LinnehanApril 15, 2009

Effective Customer Communication

Ryan Linnehan - Just as there are many methods of communication for dealing with your spouse, there are also lots of ways we can communicate with customers, all of which are important, but some are more...

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Articlesby Ryan LinnehanMarch 18, 2009

Looking Back Before Moving Forward

Ryan Linnehan - They say, “Hindsight is 20/20.” Well, I’m not sure who “they” are, but “they” do bring up a good point. The passage of time will often provide us with a new perspective as we review the results of what has already happened. Not only that, but ...

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Articlesby Ryan LinnehanFebruary 10, 2009

A BHPH Dealer's Wish List

Ryan Linnehan - I realize I may be a little older than the demographic of your typical letter-writer, but you know what they say. “Desperate times call for desperate measures.” Even though the economy has been very naughty this year, I can show you all...

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Articlesby Ryan LinnehanJanuary 20, 2009

Change: The Only Constant

More than likely, most dealers haven’t been the only game in town for many years now. That increase in competition has spurred many dealers to adapt their business models over time. While having flexible financing options...

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Articlesby Ryan LinnehanNovember 18, 2008

The Greatest Investment in the World

Ryan Linnehan - Most people know the Golden Rule ... But lenders have a different “Golden Rule”: He who has the gold makes the rules! Unfortunately, they are afraid to lend it—even to prime customers!

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Articlesby Ryan LinnehanOctober 3, 2008

Hope for the Best, Prepare for the Worst

To be honest, it can be a sobering meeting, and one to which no one will probably look forward. As a matter of fact, the easy thing to do is just put off having the discussion, cross your fingers and hope such disastrous events never occur...

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Articlesby Ryan LinnehanSeptember 15, 2008

One Extraordinary Act Per Day

Ryan Linnehan - There are many ways to create value, and we have talked in the past about some ideas that could be included in a “Value Package” that would be presented to our customers in an attempt to...

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Articlesby Ryan LinnehanAugust 8, 2008

Be Your Own Legal Beagle: Stay Up to Date on Pertinent Laws

Ryan Linnehan - It is important to stay abreast of all the legal changes that affect our industry on an ongoing basis.

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Articlesby Ryan LinnehanJune 23, 2008

The View From Your Front Door Looking Out

Ryan Linnehan - Our goal should be for people to always see activity going on at our lots. Activity breeds excitement, and excitement breeds sales.

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Articlesby Ryan LinnehanJune 9, 2008

Choose Your Words Wisely: The Proper Questions to Ask Customers

Ryan Linnehan - In the buy here pay here (BHPH) world, little things can definitely make a big difference—oftentimes the difference of whether or not we make the sale, hold the gross, or prevent a repossession.

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