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Terran Lamp

Contributing Author

Articlesby Terran LampSeptember 1, 2006

Johnny's Truck And Auto & Johnny's Suzuki: Changing The Face Of The Automotive Market

Terran Lamp - One of the highlights of Johnny’s Truck and Auto and Johnny’s Suzuki is the tremendous job Dangerfield has done in Special Finance. “We have a completely different system in our showroom,” explains Dangerfield. The system involves ...

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Articlesby Terran LampAugust 31, 2006

CRM in the Dealership: Is it Hype or Help?

Do you REALLY know everyone who walks through your dealership doors? What about those who never physically visit your dealership, all their hard work, searching and purchase decisions are done over the Internet? Knowing your customer is not only about calling them by name, it is understanding how you can manage ...

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Articlesby Terran LampAugust 15, 2006

Do You Have A Plan?

Imagine you are the new General Manager of your dealership. You have the best cars in town, the lot is filled to capacity and your prices are unbeatable! Your sales people are thoroughly trained and your showroom is immaculate. The service staff is top notch and your dealership is located on prime real estate with sunny skies for miles ...

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