
Dealership Profits Decline
While new and used retail sales stagnated, dealerships have been particularly supported by fixed operations and finance-and-insurance profits, according to a new report.
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While new and used retail sales stagnated, dealerships have been particularly supported by fixed operations and finance-and-insurance profits, according to a new report.
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The transition to EVs is not a matter of if, but a matter of when, and the industry must pay attention to the impacts of the potentially imminent and rapid transition from ICE vehicles to EVs.
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The automaker’s acceptance of parts it would have thrown away in the past marks a notable change for a company renowned for stringent quality control.
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An increased flow of semiconductor chips allowed the Detroit automaker to operate every plant this week.
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High demand amid COVID-19 supply chain pressures and tightened inventory highlight the importance of freedom of mobility, reports Carlos Tavares.
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Quantum5’s BDC training program uses a three-step process to help dealerships improve customer communication, build meaningful relationships, and manage customer expectations to improve overall BDC profits.
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While November began with a slight increase in inventory levels from September’s all-time lows, limited vehicle availability continues to keep sales well below current demand.
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Experian’s "State of the Automotive Finance Market: Q3 2021" report finds delinquencies remain lower than pre-pandemic levels.
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The new cloud-based data system will help automakers remotely diagnose vehicle issues to prevent recalls, improve safety, and manage related data.
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Though challenges remain, many positive signs point to a return to normal some time in 2022, says NADA Chairman Paul Walser.
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One of the greatest factors influencing the ability to attract new customers rests in managing customer reviews.
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