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In this week's debrief, host Lauren Lawrence covers a new survey that shows what service technicians really want and two launches that could help improve your inventory and vehicle life cycle management.
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The credit reporting agency says there are no signs of a subprime bubble despite totals for new credit and new loans originated reaching all-time highs through June.
Read More →The indictment of the five dealership employees follows federal charges levied against two other Serra Nissan sales managers earlier this year. They are facing federal charges related to a scheme to fraudulently boost loan approvals and car sales.
Read More →Infiniti dealers using Auto/Mate's DMS can now enjoy a seamless communication path with their manufacturer and the flexibility to adopt third-party applications.
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F&I pros can escape the weekly grind by focusing on authenticity and turning car buyers into loyal customers and dealer advocates.
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Check out three futuristic utility concepts from Detroit, Japan and Brazil.
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This year’s Special Finance Benchmarks prove the subprime auto finance market continued to sizzle throughout the summer of 2014.
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While the CFPB threatens sweeping changes, dealers are thinking ahead and reducing F&I pain points by moving financing and loan decisions to the start of the sales process.
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Before you eliminate your F&I department, bring it back to life by clearly delineating its purpose and establishing its value to your customers.
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Dealers are earning loyal service customers by focusing on providing a positive experience in every phase of the transaction.
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Minority dealers have increased their numbers, but many say the industry is still lacking in terms of representing its customer base.
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