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In this week's debrief, host Lauren Lawrence covers a new survey that shows what service technicians really want and two launches that could help improve your inventory and vehicle life cycle management.
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Check out the latest technological solutions for in-store processes and advanced marketing campaigns.
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Empower your staff by making your objectives clear and giving them room to work.
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By going to flat fees, banks and finance companies may shift regulatory pressure away from themselves — and onto dealers.
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Successful dealers lead by example. Strive for perfection and expect the same from your sales and finance teams.
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To properly compensate your business development center, you must set expectations for your manager and agents and design a pay plan that will motivate and reward them.
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Fair compensation for Internet managers starts with a clear definition of their goals and your expectations.
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Car dealers in Illinois are the latest group to battle legislators to keep laws banning Sunday sales in place. Now that the FTC has stepped in, the debate is poised to go national.
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An FTC probe and an NADA memo inspired a fierce debate and thrust biweekly payment plans into the spotlight.
Read More →The FTC charged the subprime finance source with using illegal tactics to service and collect on consumer loans, including collecting money consumers did not owe, harassing consumers and third parties, and disclosing debts to friends, family and employers.
Read More →CNW reported this week that sales picked up in late May, with the firm expecting deliveries for the month to increase 11% from a year ago.
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