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In this week's debrief, host Lauren Lawrence covers a new survey that shows what service technicians really want and two launches that could help improve your inventory and vehicle life cycle management.
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The National Institute of Automotive Service Excellence’s Blue Seal of Excellence signifies the level of expertise and knowledge of repair shop technicians and claims administrators.
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Seven financial organizations issued a letter to the U.S. House of Representatives on May 29 in support of an amendment to an appropriations bill that would limit Justice Department litigation relying on the disparate impact theory of discrimination.
Read More →The combined average age of all light vehicles on the road in the U.S. remained steady at 11.4 years. IHS says the average age is likely to remain at 11.4 years through 2015.
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Auto Dealer TV's Jennifer Nebrich brings you the latest on May sales and auto finance trends for the first quarter. Also this week, the NADA issues a report on the cost of keeping up with federal regulations, while the FTC fines CPS $5.5 million.
Read More →Car buyers believe Honda and Mercedes-Benz deliver the highest quality vehicles, according to a report from ALG.
Read More →The average price of a used vehicle dipped slightly in May, according to Black Book. Analysts with the firm said they expect higher depreciation between now and the end of the year.
Read More →May transaction prices for new vehicles were up 2.1% from a year ago. Compared to April, however, transactions prices were down $79, according to Kelley Blue Book.
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This retired law enforcement officer made the jump into automotive sales nine years ago, and has since been made Salesman of the Month more than 60 times.
Read More →Sales and F&I managers can defuse interdepartmental conflict by walking a mile in their co-workers’ shoes.
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A Hawaii dealer — and common sense — prevailed in a case brought by an unhappy used-car buyer.
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