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In this week's debrief, host Lauren Lawrence covers a new survey that shows what service technicians really want and two launches that could help improve your inventory and vehicle life cycle management.
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How hungry are your sales and finance teams? Top trainer says the path to increased production is paved by leadership, accountability and proper compensation.
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Special finance guru weighs in to help troubleshoot your underperforming department.
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Haystak Digital Marketing earns Google AdWords Premier SMB Partner Award for customer satisfaction for second year in a row.
Read More →Fiat completed its acquisition of all of the VEBA Trust’s membership interests in Chrysler Group LLC. Chrysler Group is now a wholly-owned subsidiary of Fiat.
Read More →A new study by comScore and initiated by Facebook shows that automotive campaigns on Facebook drive up consideration for brands and models advertised. They also drive down searches for competing brands.
Read More →Hadeed Carpet Cleaning filed a defamation suit against seven anonymous Yelp reviewers and subpoenaed Yelp for their identities. A Virginia court found that the website must release the identities because the reviewers might not be real customers, and therefore their reviews are not protected by the First Amendment.
Read More →Under the new name, the company will place greater focus on automotive service. The company also announced it will be consolidating five of its offices into a single facility in February.
Read More →A joint complaint filed in North Carolina alleges buy-here, pay-here dealerships targeted African-American customers for unfair and predatory credit practices that violated federal and state law.
Read More →A new brand loyalty report from CarFinance.com found that below-prime car buyers are less loyal than the average car buyer. Kia topped the list of brands this group is most loyal to.
Read More →The transaction significantly expands Autobytel’s dealer network and is expected to deliver meaningful increases in revenue and cash flow.
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