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Dealer Debrief: Where are you losing customers?
In this week's debrief, host Lauren Lawrence discusses the hidden leaks in dealerships where you might be losing customers without even realizing it.
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SEARCHMENUSEARCHIn this week's debrief, host Lauren Lawrence discusses the hidden leaks in dealerships where you might be losing customers without even realizing it.
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Auto Dealer Monthly presents a brief summary of one of the many compliance issues that affect dealers, the Office of Foreign Assets Control (OFAC). Please note, this is not legal advice and dealers should always seek the assistance of qualified legal counsel.
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Jennifer Murphy - In an effort to alleviate some of the stress caused by trying to understand the compliance issues dealers must contend with, here are 19 laws, rules and regulations summarized (along with potential penalties for breaking them and helpful links to useful information).
Read More →Brent Carmichael - The Consumer Finance Protection Agency will soon be regulating BHPH dealers. While the full impact this will have on BHPH dealers is unknown, some of the potential ramifications of the CFPA’s oversight is discussed.
Read More →izmocars, a leading Internet business solutions provider for the auto retailing industry, today released the web version of its highly successful dealership accessories solution, AddOnAuto (AOA), which is currently driving over 500% gains in accessory revenue-per-vehicle-sold for dealerships.
Read More →KPA’s DOT and MSDS service provides everything required by the DOT hazmat rules (49 CFR 172, Subpart H) including training, certification, a 24-hour hotline, and an on-demand Material Safety Data Sheet (MSDS) database with over 50,000 substances relevant for dealers, collision centers, and other automotive service companies.
Read More →Kirk Manzo - In the F&I office, increasing efficiency and product sales revolves around increasing product penetration (particularly service contracts), shortening the time your contracts are in transit, introducing the F&I manager to customers early on in the sales process, and maintaining compliance.
Read More →Greg Goebel - Throughout periods of restructuring when people are being shifted, promoted or hired, I get questions about compensation plans for the SF manager and/or SF department. Generally, what I hear is, “How are we supposed to pay them?” or “What is the benchmark for compensation for a SF manager?” Unfortunately, the question isn’t quite that simple.
Read More →The Reynolds and Reynolds Company today announced that Ron Lamb has been named president of Reynolds and Reynolds. He succeeds Rob Nalley, who was named Vice-Chairman of Reynolds.
Read More →ResponseLogix, Inc., the leading provider of automotive digital response management software for internet leads, today announced product availability for BMW franchises.
Read More →Thomas B. Hudson - Joseph Heller’s 1961 World War II novel, “Catch 22,” dealt with the rules that governed how many deadly missions B-25 pilots had to fly before they could go home. I’ll bet Mr. Heller never envisioned that the phrase would be used in connection with the sale of VSI insurance in an auto finance transaction.
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