Digital Cover Features
Your Dealership Is Being Judged by AI Search
Car shoppers are asking the tools where to buy, service and trade. The question is whether your dealership is showing up as the answer.
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ADT Magazine
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SEARCHMENUSEARCHCar shoppers are asking the tools where to buy, service and trade. The question is whether your dealership is showing up as the answer.
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The two companies will use each other's marketing solutions to give auto dealerships a combined product that will simplify their video marketing campaigns.
Read More →GoMoto is taking its showroom customer experience platform online. This week, the firm launched GoMoto Digital, a solution that allows car buyers to begin the purchase process online and then continue the process inside the dealership simply by providing their driver's license.
Read More →Following up on a 2013 pack that brought Contact At Once!’s chat solutions to Dealer.com’s Control Center, the new integration will allow Dealer.com’s clients to select from options that include fully managed and co-managed chat and text.
Read More →Cox Automotive announced plans to merge Dealer.com’s advertising technology as well OEM and advertising partnerships with Haystak’s customer service model later this year.
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Whatever their age, car buyers appreciate service, professionalism and the opportunity to save time and money.
Read More →The firm’s 2016 U.S. Customer Service Index (CSI) Study shows that last year’s record number of recalls is having an effect on customer satisfaction with dealer service, which declined for the first time in six years.
Read More →The automotive imaging company, which supplies 360-degree imaging to more than 22,000 dealer websites, has expanded its virtual reality content.
Read More →The system is designed to use Apple Wallet, a native app to all iPhones, or Android Wallet, installed in most U.S. smartphones, to send above-the-lock-screen alerts that cannot be ignored by customers.
Read More →Manheim kicked off its month-long “Pump Up Your Volume” campaign on Monday, It's designed to promote inventory from key consignors as well as Manheim's large selection of sought-after luxury and non-luxury certified pre-owned vehicles.
Read More →With the formation of Ford Smart Mobility, the automaker has its sights on becoming one of the leaders in connectivity, mobility, autonomous vehicles, the customer experience, and data analytics.
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