Embezzlement leaves a black mark on the industry and can be devastating to the affected dealership. But there are only so many staffers with access to accounting records, and most embezzlers fit a known profile. So why does each case seem to take dealers by surprise?
Greg Grimaldi of Carman Ford Lincoln in New Castle, Del., was named Sales Professional of the Month for December.
Use this seven-step process to reduce your advertising expenses and end-of-month stress by focusing on the things that make your dealership unique.
Enforcing accountability is the only sure way to prevent the embezzlement of dealership funds.
The Alpha Dawg returns to warn dealers that the industry is on the brink of a revolution, and he says OEMs, vendors and search engines are not on their side.
Auburn Volkswagen’s multichannel marketing campaign has boosted sales by engaging customers at every stage of the buying process.
The magazine’s resident legal eagle ponders how laws governing debt collection apply to auto dealers.
Dealers are grappling with a set of new regulations designed to limit calls and text messages delivered to mobile phones.
If your mission at this year’s NADA convention is to select a new CRM for your operation, start with this five-step guide.