October 2016

Cover Story

The Adventures of Super Sue

The father-and-daughter team of Mike and Sue Finneron built Canada’s No. 1 Hyundai dealership on the site of their disenfranchised Pontiac store.

Article

Catch a Fresh Fish

Catch a Fresh Fish

Has your pool of quality applicants dried up? Trainer offers four new ways to find top performers in unexpected places.

Article

Here Comes the Fuzz

Here Comes the Fuzz

The CFPB has elected to forgo the rulemaking process and rely on enforcement to hammer businesses in the name of consumer protection.

Article

Hearts and Heads

The publisher reflects on the tortuous path toward compliance education and certification.