April 2017

Cover Story

The Ultimate Profit Machine

Job Pimentel brings 30 years of automotive industry success to his new role as GM of New Country BMW in Hartford, Conn.


Read the Instructions!

Chick-fil-A founder S. Truett Cathy founded his highly successful fast-food chain on a pledge to...

Success requires dealers to read the proverbial instruction manual for compliance, transparency, and customer service.