All-Time Highs Show Dealers are Making the Most of Manheim’s Connected Digital and Physical Marketplace
Data shows strength in dealers bidding and buying across physical locations, Simulcast, Manheim Express, Manheim.com and OVE.

Data shows strength in dealers bidding and buying across physical locations, Simulcast, Manheim Express, Manheim.com and OVE.
IMAGE: Manheim
ATLANTA – With the first quarter of 2021 in the books, Manheim data is showing that the nhybrid digital and physical wholesale experience is paying off for clients. While the vast majority of clients are still choosing to do business digitally—with ~80% of Manheim’s sales in 2021 going to digital buyers—some are enjoying the opportunities to bid and buy in-lane. In fact, the Manheim Marketplace is more active and vibrant than ever, proving that Manheim’s drive toward a connected experience across physical and digital channels is what clients want—and need—in wholesale at this time.
We’re seeing significant growth across all measures in our marketplace, showing that our current strategy of providing clients with both digital and physical options is working well for them.
“We’re seeing significant growth across all measures in our marketplace, showing that our current strategy of providing clients with both digital and physical options is working well for them,” said Zach Hallowell, senior vice president, Manheim Digital. “This hybrid approach gives buyers the options they need to make confident purchases while delivering strong results for our sellers.”
Highlights of these positive trends include:
• Sales of vehicles located offsite from a Manheim location grew 152% from Q1 2020 to Q1 2021, with Manheim Express being the biggest contributor to that growth.
• Manheim has sold over one million vehicles to digital buyers so far in 2021, hitting the milestone nearly two months earlier than in 2020.
• Dealer bids per vehicle are at an all-time high. Physical bids are at a 12-month high, and Simulcast bids remain strong.
• Average Simulcast attendees per lane hit close to 600 during the last week in March, significantly higher than the previous record in June 2020.
• Total unique weekly attendance hit an all-time high at over 107,000 attendees.
• Manheim’s mobile sales ended the first quarter with the highest conversion rate on record—over 80% of offered vehicles sold in the last week of March. Mobile sales are hosted offsite via dedicated units outfitted to conduct sales in-person and via Simulcast.
“Delivering a trusted wholesale vehicle marketplace that works for everyone remains Manheim’s top priority,” added Hallowell. “We will continue to listen to—and work closely with—our clients to give them everything they need to buy and sell used vehicles in a way that works best for them.”
As the year progresses, Manheim will continue to roll out more enhancements to the ways clients buy and sell wholesale vehicles, working toward a more seamless Connected Client Experience across platforms. Clients can expect to see advancements in imaging and condition information, smoother processes for pre- and post-sale activities and more.
Originally posted on F&I and Showroom
More Dealer Ops

Dealership Profits Decline
While new and used retail sales stagnated, dealerships have been particularly supported by fixed operations and finance-and-insurance profits, according to a new report.
Read More →
Dealer Debrief: Defection Data & EV Updates
In this week's debrief, host Lauren Lawrence discusses how to use defection data to your advantage and the latest on EV sales and charging infrastructure.
Read More →
How Defection Data is Bridging the Dealership Conversion Gap
Lead volume is flat, cross-shopping is up and brand loyalty is in retreat. As confident sales teams keep losing buyers they thought they had, daily industry sales data is showing dealers exactly where their funnel is breaking and how to fix it without buying a single new lead.
Read More →
Dealer Debrief: Where are you losing customers?
In this week's debrief, host Lauren Lawrence discusses the hidden leaks in dealerships where you might be losing customers without even realizing it.
Read More →
Dealer Debrief: Improving Your Inventory Management
In this week's debrief, host Lauren Lawrence covers a new survey that shows what service technicians really want and two launches that could help improve your inventory and vehicle life cycle management.
Read More →
Ladies and Gentlemen, This Is a Dealership: Why the Fundamentals Still Decide Who Wins
A teaching moment by a legendary football coach happens to apply perfectly in the auto retail space. Learn what it is and how to use it to your store’s advantage.
Read More →
What Market Timing Mistakes Mean for Your Reinsurance Program
When volatility hits, dealer-owned reinsurance programs face a familiar temptation: pull back and wait for calmer waters. New data from BOK Financial shows why that instinct can quietly cost you years of surplus growth.
Read More →
Dealer Ads and the FTC
The agency has made it clear in recent enforcement actions and warnings, in auto retail and other industries, that advertised prices must include all nonoptional costs to the consumer.
Read More →
Used Autos Supply Dwindles
The March shopping surge, despite high prices, cut into inventory by the most since the thick of the pandemic, Cox Automotive analysts calculated.
Read More →
Managing Risk Effectively Through Changing Times
The variables influencing risk pricing have changed significantly over the past five years. Being proactive and responsive to emerging trends is not optional but essential.
Read More →
