Calif. Dealer Group Challenges Scout Direct Sales
Says VW unit’s plans to sell directly to consumers violate state law.

The dealers group called the plan to sell Scout vehicles directly 'illegal,' claiming it would violate state law prohibiting automakers to 'compete with their franchisees.'
Pexels/Erik McIean
The California New Car Dealers Association issued a cease-and-desist letter demanding that Volkswagen and its Scout affiliate abandon plans to sell cars directly to consumers.
The group appeared to jump ahead of the National Automobile Dealers Association, which vowed when the dealer-skirting plans were announced in October to challenge them.
CNCDA, which said it’s the largest state-level dealers association and that it represents more than 50 VW stores, said it aims to “protect both the franchise system and California consumers while promoting legal and ethical business practices.”
It called the plan to sell Scout vehicles directly “illegal,” claiming it would violate state law prohibiting automakers to “compete with their franchisees.”
The group said such direct sales could cost thousands of dealership employees their jobs, “significantly impact tax revenues,” and compromise consumer choice, fair pricing, and competition.
“We strongly encourage Volkswagen to heed our call to abide by California law and immediately stop offering Scout vehicles directly to consumers without using their business partner local dealers,” said group President Brian Maas.
More Dealer Ops

Dealer Debrief: Defection Data & EV Updates
In this week's debrief, host Lauren Lawrence discusses how to use defection data to your advantage and the latest on EV sales and charging infrastructure.
Read More →
How Defection Data is Bridging the Dealership Conversion Gap
Lead volume is flat, cross-shopping is up and brand loyalty is in retreat. As confident sales teams keep losing buyers they thought they had, daily industry sales data is showing dealers exactly where their funnel is breaking and how to fix it without buying a single new lead.
Read More →
Dealer Debrief: Where are you losing customers?
In this week's debrief, host Lauren Lawrence discusses the hidden leaks in dealerships where you might be losing customers without even realizing it.
Read More →
Dealer Debrief: Improving Your Inventory Management
In this week's debrief, host Lauren Lawrence covers a new survey that shows what service technicians really want and two launches that could help improve your inventory and vehicle life cycle management.
Read More →
Ladies and Gentlemen, This Is a Dealership: Why the Fundamentals Still Decide Who Wins
A teaching moment by a legendary football coach happens to apply perfectly in the auto retail space. Learn what it is and how to use it to your store’s advantage.
Read More →
What Market Timing Mistakes Mean for Your Reinsurance Program
When volatility hits, dealer-owned reinsurance programs face a familiar temptation: pull back and wait for calmer waters. New data from BOK Financial shows why that instinct can quietly cost you years of surplus growth.
Read More →
Dealer Ads and the FTC
The agency has made it clear in recent enforcement actions and warnings, in auto retail and other industries, that advertised prices must include all nonoptional costs to the consumer.
Read More →
Used Autos Supply Dwindles
The March shopping surge, despite high prices, cut into inventory by the most since the thick of the pandemic, Cox Automotive analysts calculated.
Read More →
Managing Risk Effectively Through Changing Times
The variables influencing risk pricing have changed significantly over the past five years. Being proactive and responsive to emerging trends is not optional but essential.
Read More →
Survey Reveals What Won't Fix What's Breaking Car Sales
AutoPayPlus says extra-long auto loans are trapping consumers and threatening the dealer trade-in cycle, and that the industry is leveraging the wrong tools to combat high MSRPs.
Read More →
