Consumers Can Buy Cars on Amazon in 2024
Online giant is starting big retail move with Hyundai.

The companies characterize the move as 'another way for dealers to build awareness of their selection and offer convenience to their customers.'
IMAGE: Hyundai
Amazon is dipping deeper into the car business next year by letting auto dealers sell on its site, starting with Hyundai.
The online retail giant will be a marketplace for U.S. vehicle consumers, who can search for vehicles in their area by model, trim and other features, check out with chosen payment methods or financing options, then pick up their vehicle at a local dealership or have the store deliver it, the companies announced at the Los Angeles Auto Show publicized in a joint press release.
Consumers can currently research vehicles on Amazon but not buy them. Many in the automotive industry have fretted about direct sales models such as Tesla's potentially squeezing out the "middle man" of the auto dealer, and the Amazon-Hyundai partnership will likely cause more such hand-wringing. BMW, for instance, is switching to the agency model, as direct sales are sometimes called, in Europe next year with its MINI brand.
The “strategic collaboration” between Amazon and Hyundai also includes the South Korean automaker using the Alexa Built-In voice assistant in vehicles starting with 2025 models, and making Amazon Web Services its preferred cloud provider for “digital transformation.”
Adding vehicle sales to Amazon offerings will “make it easy for customers to purchase a new car online,” the release says, touting the convenience of shopping for a car on a site many consumers are already well familiar with.
The companies characterize the move as “another way for dealers to build awareness of their selection and offer convenience to their customers.”
Hyundai and presumably other carmakers to follow will be the end sellers, with Amazon as the shopping site.
More Dealer Ops

Dealer Debrief: Defection Data & EV Updates
In this week's debrief, host Lauren Lawrence discusses how to use defection data to your advantage and the latest on EV sales and charging infrastructure.
Read More →
How Defection Data is Bridging the Dealership Conversion Gap
Lead volume is flat, cross-shopping is up and brand loyalty is in retreat. As confident sales teams keep losing buyers they thought they had, daily industry sales data is showing dealers exactly where their funnel is breaking and how to fix it without buying a single new lead.
Read More →
Dealer Debrief: Where are you losing customers?
In this week's debrief, host Lauren Lawrence discusses the hidden leaks in dealerships where you might be losing customers without even realizing it.
Read More →
Dealer Debrief: Improving Your Inventory Management
In this week's debrief, host Lauren Lawrence covers a new survey that shows what service technicians really want and two launches that could help improve your inventory and vehicle life cycle management.
Read More →
Ladies and Gentlemen, This Is a Dealership: Why the Fundamentals Still Decide Who Wins
A teaching moment by a legendary football coach happens to apply perfectly in the auto retail space. Learn what it is and how to use it to your store’s advantage.
Read More →
What Market Timing Mistakes Mean for Your Reinsurance Program
When volatility hits, dealer-owned reinsurance programs face a familiar temptation: pull back and wait for calmer waters. New data from BOK Financial shows why that instinct can quietly cost you years of surplus growth.
Read More →
Dealer Ads and the FTC
The agency has made it clear in recent enforcement actions and warnings, in auto retail and other industries, that advertised prices must include all nonoptional costs to the consumer.
Read More →
Used Autos Supply Dwindles
The March shopping surge, despite high prices, cut into inventory by the most since the thick of the pandemic, Cox Automotive analysts calculated.
Read More →
Managing Risk Effectively Through Changing Times
The variables influencing risk pricing have changed significantly over the past five years. Being proactive and responsive to emerging trends is not optional but essential.
Read More →
Survey Reveals What Won't Fix What's Breaking Car Sales
AutoPayPlus says extra-long auto loans are trapping consumers and threatening the dealer trade-in cycle, and that the industry is leveraging the wrong tools to combat high MSRPs.
Read More →
