Cox Automotive launched the Cox Automotive Navigator browser extension designed to connect dealership workflows across Cox tools.

The company said the offering helps teams complete tasks faster and reduce repetitive steps. 

Navigator is designed to streamline dealership operations with Cox Automotive solutions to link data and actions and enable dealerships to work more efficiently.

“Dealership teams are working across more systems than ever, and that complexity can slow down everyday operations,” said Cox Senior Vice President of Dealer, Lender and Inventory Solutions Derek Hansen.

“Navigator works with the access a dealer already has to Cox Automotive solutions, so they can move faster, reduce repetitive steps and stay focused on serving customers—not switching between platforms.” 

Navigator works across the Cox Automotive dealer ecosystem, including vAuto, Xtime, VinSolutions, Dealertrack, helping connect workflows across the tools dealerships use every day. Beyond retail solutions, it's also intended to improve efficiency across Manheim, OVE, Central Dispatch, Ready Logistics, and strategic partners like UVeye. 

As a browser extension, Navigator gives dealership users access to shortcuts. For example, users appraising a vehicle in vAuto can one-click over to service records in Xtime or customer insights in VinSolutions to more precisely and accurately value that vehicle. 

 Features include: 

• Connection of workflows across Cox Automotive dealer solutions, including vAuto, Xtime, VinSolutions and Dealertrack. 
• Support of broader Cox Automotive operations through integrations with Manheim, OVE, Central Dispatch and Ready Logistics. 
• Availability for download from the Google Chrome Web Store and Microsoft Edge Add-ons store, and functions with the Cox Automotive solutions a dealership is authorized to access. 
• Cox Automotive's enterprise-grade security standards and does not store dealership data locally, with activity taking place within a secure browser session. 

“As an almost exclusive Cox Automotive suite customer, I find the Navigator to be fantastic,” said Withnell Automotive Group General Manager Justin Chapman. “It’s easy to go in and out of systems like Xtime, Dealertrack and VinSolutions without having to duplicate entries or information.” 

Withnell Automotive service adviser Bradley Sands estimates the Cox Automotive Navigator cuts about half the time it previously took to handle routine customer requests and tasks that pop up during a workday.

“If I’m somewhere deep in something on the computer screen, and I pick up a phone call for a status update and all I have is a customer phone number, it’s a lot easier for me to put the phone number into Navigator and see the information I need from Xtime or Dealertrack right there,” he says.

“I don’t have to inherently stop what I’m doing, open different tabs and wait for the information to load. Saving seconds of time here and there adds up in a nine-hour day. That matters because you can then book a customer out or book your next customer in because you have that much more time.”   

For additional information on Cox Automotive Navigator, visit our landing page. 

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