EVs, Large Trucks Least Reliable
Consumer Reports survey finds Japanese, Korean vehicle brands among most reliable.

EVs are gaining market share and therefore producing more data to analyze, and with many new models, their results came in subpar.
IMAGE: Getty Images/piranka
A 2022 auto reliability survey released by Consumer Reports Tuesday found that electric vehicles and full-size pickups are the least reliable.
The report shows that hybrids and midsize and large sedans are the most reliable.
It ranks Japanese and Korean brands highest – seven out of the top 10 are from those cohorts. Lincoln is the only domestic brand to make the top 10.
Consumer Reports polls members about problems they’ve experienced with their vehicles in the previous 12 months in 17 categories, then uses responses to predict reliability ratings for new cars from all major mainstream models. It took in data this year for 2000 to 2020 model years.
EVs are gaining market share and therefore producing more data to analyze, and with many new models, their results came in subpar, Consumer Reports found. Tesla being the market leader in EV sales, more data was collected on its models, which presented issues in multiple categories, though its electric powertrains had few problems. EVs from other makers exhibited charging, battery and electric drive motor problems.
Of the pickups analyzed, just seven out of 17 had average or better reliability.
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