auto dealer in black and red logo
MenuMENU
SearchSEARCH

Manheim Adds Concierge Features to Express Mobile App

Condition Report Grade and Request a Concierge are the latest enhancements to Manheim Express, the mobile app the company debuted a year ago.

July 29, 2019
Manheim Adds Concierge Features to Express Mobile App

Manheim claims nearly 60,000 downloads of Manheim Express among 18,500 dealerships since its 2018 launch.

Photo courtesy Manheim

1 min to read


ATLANTA — Manheim announced the addition of two new features to its Manheim Express mobile app, both designed to enhance the Dealer Concierge Service the company rolled out in March: a Condition Report Grade on all Concierge-listed vehicles and the ability to Request a Concierge right from the app.

“Since Manheim Express launched its Concierge force earlier this year, the service has proven invaluable to dealers looking to save time and benefit from expert advice in navigating the industry’s strongest wholesale marketplace,” said Derek Hansen, vice president of Offsite Solutions at Manheim. “And now, as we thank dealers for helping to grow Manheim Express, we’re raising the bar with this free service to make the experience even better for buyers and sellers alike.”

With hundreds of field representatives across the nation, Manheim Express Concierge provides dealers with a dedicated expert to help them sell vehicles. This service ensures dealers are able to have their vehicles listed with the latest digital tools, maximizing profits and quickly turning inventory, executives said.

“Launching the Manheim Express app was just the beginning,” Hansen added. “With our dealers top of mind, our team has worked tirelessly to bring even more impactful features and services — and we’re not slowing down anytime soon.”

More Dealer Ops

Dealer Opsby StaffSeptember 8, 2025

Cox Automotive Acquires Inspection Firm

Full ownership of Alliance Inspection Management, or AiM, meant to unlock growth for Manheim inspection capabilities

Read More →
Dealer Opsby StaffAugust 26, 2025

Assurant Expands Partnership With Holman

Extended collaboration delivers training, products and performance development to 30 newly acquired Holman dealerships

Read More →
Dealer Opsby Hannah MitchellAugust 26, 2025

Franchises, Throughput Down in First Half

A handful of states see franchise growth through June, while EV sales per store boost overall business in U.S.

Read More →
Ad Loading...
SalesAugust 25, 2025

How to Build a High-Performance Sales and F&I Team

Performance and profits start with people chosen and led the right way.

Read More →
Dealer Opsby Hannah MitchellAugust 19, 2025

Buy-Sells Up in Q2

Kerrigan metrics show there’s plenty of demand, though many sellers are waiting to pull the trigger.

Read More →
Graphic for July 15, 2025 webinar “Driving Directions to Your Secure Auto Destination,” listing vehicle theft, vandalism, insurance losses, and other security risks with a laptop meeting image.
Dealer Opsby StaffAugust 14, 2025

Webinar Gives Driving Directions for Vehicle Security

Free on-demand session shares solutions for securing vehicle storage and parking facilities.

Read More →
Ad Loading...
Dealer Opsby Hannah MitchellAugust 7, 2025

Own Your Missteps

We all mess up from time to time, but it’s how we address the mistakes that really matters.

Read More →
Jennifer Rappaport, CEO of EFG Companies, stands in a conference room wearing a bright pink suit, with the EFG logo visible on the wall behind her.
Dealer Opsby StaffAugust 1, 2025

Top Questions From Dealers Reflect State of Industry

EFG Cos. says challenging times demand sound counsel during second half of 2025.

Read More →
Dealer Opsby StaffJune 18, 2025

TSD Mobility, Canopy Connect Partner to Ease Insurance Verification

The new integration is intended to bring streamlined functionality to rental agents and dealerships.

Read More →
Ad Loading...
F&Iby StaffApril 2, 2025

DOWC Powers the Future of F&I for NESNA

Company is providing a fully integrated F&I administration model to Nissan Extended Services North America’s dealer network.

Read More →