Report: Chasing Price Hurts Gross, F&I, Service
A new report makes the case for chasing value over price, a strategy that auto dealerships nationwide are adopting to generate higher front-end & back-end grosses while earning lifelong service customers.

A new whitepaper from Binary Automotive Solutions urges dealers to focus on lifelong relationships rather than short-term sales reports.
Photo courtesy Binary Automotive Solutions
BEDFORD, Texas — Binary Automotive Solutions announced the release of a new whitepaper that urges dealers to abandon the race to the rock-bottom per-unit price, particularly for new-vehicle sales. “Stop Chasing Price, Start Chasing Value” makes the case for shifting focus to “value” customers — those who prioritize safety and security throughout the sales and ownership experience.
The whitepaper offers a three-step process dealers can use as a roadmap to a new and unique value proposition that can immediately drive traffic to your dealership and improve average front-end grosses while driving higher service RO counts.
Central to the report’s arguments is that F&I departments of forward-thinking dealerships — where dealers and general managers focus on “value-conscious” customers — are watching extended service contract penetrations climb and total F&I profits continue to exceed expectations.
“Our work in dealerships combined with available research proves that dealerships focused on value-minded customers and delivering value through things like a lifetime powertrain warranty program are on the fastest path to higher per-copy averages and busier service departments,” said Binary Automotive Solutions CEO James E. Binkley.
To download your free copy of “Stop Chasing Price, Start Chasing Value,” click here.
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