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F&Iby StaffDecember 15, 2021

American Guardian Announces 2022 AGWS University F&I Training Schedule

New monthly webinars provide insights and education to agents and dealers.

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Opinionby StaffDecember 15, 2021

NIADA Launches Dashboard

Association’s information hub provides news, analysis, educational content for dealers.

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Fixed Opsby StaffDecember 14, 2021

Despite Inventory Crunch and All-Time High Costs, U.S. Automobile Dealer Sentiment Remains Positive

The most recent Cox Automotive Dealer Sentiment Index indicates that more dealers feel that the automotive market is strong compared to the number who feel that the market is weak.

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Dealer Opsby StaffDecember 9, 2021

Toyota Will Accept Minor Parts Flaws to Trim Costs

The automaker’s acceptance of parts it would have thrown away in the past marks a notable change for a company renowned for stringent quality control.

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Dealer Opsby StaffDecember 9, 2021

Chip Flow Increasing for GM

An increased flow of semiconductor chips allowed the Detroit automaker to operate every plant this week.

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Dealer Opsby StaffDecember 9, 2021

Stellantis CEO Calls Pandemic Impacts ‘Eye Opening’

High demand amid COVID-19 supply chain pressures and tightened inventory highlight the importance of freedom of mobility, reports Carlos Tavares.

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Digitalby StaffDecember 9, 2021

The Dawn of Digital Cars

Chrysler owner Stellantis presents a strategy to generate additional revenue through in-vehicle services.

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Dealer Opsby StaffDecember 8, 2021

Quantum5 Ushers in Next Evolution of Training with People-First BDC Program

Quantum5’s BDC training program uses a three-step process to help dealerships improve customer communication, build meaningful relationships, and manage customer expectations to improve overall BDC profits. 

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Digitalby StaffDecember 8, 2021

2021 Retail Reputation Report Reveals Uptick in Reviews and Google My Business View

Report finds that retailers must prioritize online and in-store experiences, as well as employee experience this holiday season, and beyond.

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Dealer Opsby Patrick Manzi, NADA Chief EconomistDecember 8, 2021

NADA Market Beat: Limited Vehicle Availability Continues to Impact Sales Despite Slight Inventory Increases in November

While November began with a slight increase in inventory levels from September’s all-time lows, limited vehicle availability continues to keep sales well below current demand.

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