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Uber today launched a new business program dealers can use to order rides for service customers. The new offering is the ride-hailing firm’s first one-to-many ride product.
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The 1.6% rebound from February’s unexpected 1.4% drop wasn’t quite as big as the firm anticipated, but the lift was in line with the period’s 2.3% average over the previous three years.
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Cox Automotive has named Realtor.com’s Jonathan Smoke as chief economist and created an economic industry insights office.
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The new vehicle service contract offering follows a redefinition of CNA’s vehicle classing system preceded by a thorough rate review. The new offering includes coverage for rideshare vehicles titled to private individuals.
Read More →Voting for the 13th annual Dealers’ Choice Awards ends tomorrow. Dealers and dealership personnel, including F&I professionals, are encouraged to recognize their favorite third-party service providers and auto finance sources by participating in an online survey.
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A new report finds dealerships put other businesses to shame when it comes to lead follow-up, but there is room for improvement.
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Since registering a score of 125.9 in May 2015, the firm’s Used Vehicle Retention Index has fallen steadily. Last year, it dropped by 6.4%. In March, the index fell from February's 113.9 to 113.
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According to the trade group’s NADA Data 2016 report, dealership employees had one of the highest average salaries of any industry.
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David Neuenschwander was promoted from vice president to president after becoming an equity partner of both companies. He succeeds Kelly Price, who will now serve as CEO.
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The results of a survey of 400 dealers at the NADA convention indicate many dealers are overestimating customer trust, their sales team’s product knowledge, and the need to offer discounts.
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