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Dealer Opsby StaffMarch 31, 2015

Consumers Would Buy Cars on Smartphones, Morpace Reports

In its monthly online survey of U.S. consumers, market research and consulting firm Morpace found that 17% of car shoppers would complete a car-buying transaction from start to finish on their smartphone.

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Dealer Opsby StaffMarch 31, 2015

SMART Payment Plan Appoints Compliance Officer

Jackson Bigham has been named chief compliance officer of SMART Payment Plan. In that role, he will be responsible for managing SMART’s state and federal regulatory compliance and regulatory reporting.

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Dealer Opsby StaffMarch 26, 2015

FTC Announces Multi-Agency Crackdown on Dealership Fraud

The FTC's enforcement sweep, which resulted in six new cases and $2.6 million in monetary judgements, marks the first time the agency has targeted add-on products and services.

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Dealer Opsby StaffMarch 25, 2015

N.J. Division of Consumer Affairs Sues Used-Car Dealer

The New Jersey Division of Consumer Affairs has filed a lawsuit against a used-car dealership accused of selling used cars without disclosing prior damage and selling vehicles “as is” when they qualified for a warranty, among other things.

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Dealer Opsby StaffMarch 25, 2015

Former Regulator Joins Midwest Compliance Summit

Organizers announced today that Reynolds and Reynolds’ Terry O’Loughlin, who spent 16 years in the Florida attorney general’s office, will kick off the Rules and Regulations portion of the event.

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Dealer Opsby StaffMarch 25, 2015

Calif. Dealer Association Fights New CarMax Location

The Silicon Valley Auto Dealers Association has filed an appeal with the San Jose planning department over a proposed CarMax facility, claiming it will “cannibalize” used-car sales.

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Dealer Opsby StaffMarch 24, 2015

Consumers Want Lenders to Bid for Their Business, Study Shows

Swapalease.com released a new study that shows a majority of customers aren’t interested in car-sharing services or autonomous driving. What they do want is lenders bidding for their business.

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Fixed Opsby StaffMarch 24, 2015

DealerRater, J.D. Power Examine Service’s Connection to Sales

A new analysis by J.D. Power and DealerRater examines the connection between the service experience and sales. It concludes that to boost sales, dealers need to tune up their service centers.

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Digitalby StaffMarch 24, 2015

Kia Approves DAS Funding for HookLogic's Mobile2Show

Kia Motors America will allow dealers to invest in HookLogic's Mobile2Show lead targeting software using 2015 Dealer Advertising Support funds.

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Digitalby StaffMarch 24, 2015

Auto/Mate, DealerPeak Integrate DMS and CRM Solutions

Auto/Mate announced an integration of its dealership management system with DealerPeak’s customer relationship management solution to benefit customers using both systems.

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