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Dealer Opsby Gregory ArroyoOctober 7, 2014

Minnesota AG Sues EFG Over Service-Contract Refunds

Attorney General Lori Swanson is suing EFG Companies for deceptive practices because it failed to deliver on its promise of full refunds for VSCs canceled within 30 days. The company’s CEO tells F&I and Showroom his company will be exonerated once all the facts are presented.

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Dealer Opsby StaffOctober 7, 2014

No Subprime Bubble in Sight, Equifax Says

The credit reporting agency says there are no signs of a subprime bubble despite totals for new credit and new loans originated reaching all-time highs through June.

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Trainingby StaffOctober 7, 2014

5 Serra Nissan Employees Arrested

The indictment of the five dealership employees follows federal charges levied against two other Serra Nissan sales managers earlier this year. They are facing federal charges related to a scheme to fraudulently boost loan approvals and car sales.

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Dealer Opsby StaffOctober 7, 2014

Auto/Mate Integrates With Infiniti’s Dealer Communication System

Infiniti dealers using Auto/Mate's DMS can now enjoy a seamless communication path with their manufacturer and the flexibility to adopt third-party applications.

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Trainingby StaffOctober 1, 2014

ADP Dealer Services Spinoff Now Listed on Nasdaq

CDK Global Inc., the new ADP Dealer Services company, began trading as a member of the S&P MidCap 400 Index yesterday.

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Digitalby StaffOctober 1, 2014

Judge Allows Antitrust Lawsuit Against CARFAX to Proceed

The antitrust suit filed by more than 750 dealers against Carfax is now headed into discovery after a federal judge denied Carfax's motion to dismiss the case.

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Digitalby StaffOctober 1, 2014

Potratz Releases Web Tool That Predicts Shopper Behavior

ExitGadget uses custom algorithms and device tracking technology to determine when a website visitor is exhibiting signs of abandoning the page. It then delivers a customizable message designed to covert the site visitor into a sales lead.

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Dealer Opsby StaffSeptember 30, 2014

U.S. News Extends Deal With TrueCar

U.S. News is extending its deal with TrueCar for an additional two years. As part of the new agreement, TrueCar will provide the media outlet's website visitors with access to pre-owned vehicles available through its certified dealer network.

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Dealer Opsby StaffSeptember 30, 2014

Auto/Mate Integrates DMS With MaximTrak F&I Suite

The integration now provides users of both systems with a real-time, bi-directional exchange of information, eliminating redundancies and errors caused by incomplete information transfers.

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Dealer Opsby StaffSeptember 25, 2014

Industry Could Realize Best September Since 2007, Reports Say

New projections from TrueCar and J.D. Power show the industry heading to its best September sales month since 2007, with sales expected to be as much as 9.7% better than last year.

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