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Dealer Opsby StaffMarch 20, 2014

Retail Light-Vehicle Sales Strengthening in March

New-vehicle retail sales in March are showing signs of improvement following slower-than-expected sales in the first two months of 2014, J.D. Power and LMC Automotive report.

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Dealer Opsby StaffMarch 20, 2014

February Lease Credit Approvals Up 11% From Last Year

So far in 2014, the credit approval rate is clocking in at 68.3%, close to the level Swapalease.com considers “healthy” at 70%.

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Digitalby Gregory ArroyoMarch 20, 2014

Allstate President Resigns

Douglas Herberger resigned from his post as president of Allstate Dealer Services this week. A replacement has not been named, but the company told industry partners on Tuesday it’s already in the process of transitioning to new leadership.

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Dealer Opsby Brittany-Marie SwansonMarch 20, 2014

CFPB is ‘Least Accountable’ Federal Agency, Lawmaker Charges

Rep. Jeb Hensarling, on behalf of the House Financial Services Committee, released a video Monday calling on the CFPB to make its advisory council meetings open to the public.

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Dealer Opsby StaffMarch 18, 2014

Ron Martin Releases F&I Sales Training Book

The president of VisionMenu has released an expanded edition of his previous book. It now includes improved sales pitches, word-tracks and closes.

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Dealer Opsby StaffMarch 18, 2014

FTC Charges Ark. Dealer With Not Displaying Buyers Guides

After being warned that it was failing to adhere to the FTC’s Used Car Rule, the Abernathy Motor Co. was charged with not displaying a Buyers Guide on used vehicles offered for sale. Each violation could result in a civil penalty of up to $16,000.

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Dealer Opsby StaffMarch 18, 2014

MaximTrak F&I Suite Recognized by 'CIO Review'

The publication reported in a recent edition that MaximTrak Technology’s F&I Suite has helped auto dealerships deliver a better buying experience for their customers.

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Dealer Opsby StaffMarch 12, 2014

Survey: Women Prefer Shorter Leases

Swapalease.com found that most women are looking for a shorter lease commitment than men, and that they ultimately may not return to leasing after their current experience.

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Dealer Opsby StaffMarch 12, 2014

Survey Uncovers Most Common Car-Buying Objections

An informal online survey conducted by Joe Verde Sales & Management Training Inc. found that the most common car-buying objection before the salesperson has a commitment is, “I’ll think it over and get back to you.”

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Digitalby Brittany-Marie SwansonMarch 11, 2014

Dealer Count in Carfax Antitrust Suit Reaches 530

The lawsuit, which was filed last April, now lists 530 dealer plaintiffs, with the firm leading the case reporting that new dealers are being added every day.

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