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ArticlesJanuary 13, 2015

Lead Generator or Time Waster?

Early experiments with social media have left many dealers wondering whether they should continue to invest time and money in the platform and how to quantify the return on investment.

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ArticlesDecember 20, 2014

Detective Work

Are your investments working for you? Dealers who fail to test automated systems risk losing precious capital.

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NewsOctober 1, 2014

Potratz Releases Web Tool That Predicts Shopper Behavior

ExitGadget uses custom algorithms and device tracking technology to determine when a website visitor is exhibiting signs of abandoning the page. It then delivers a customizable message designed to covert the site visitor into a sales lead.

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NewsSeptember 23, 2014

New Online Tool Triggers Real-Time Leads for Dealerships

AutoLoop has added a feature to its Essentials platform called Instant Online Leads, alerting sales personnel when a prospective car buyer is requesting more information on a dealer’s website.

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NewsJuly 8, 2014

Dealer United Selects Trilogy SmartLeads as Lead Provider

Dealer United has selected Trilogy SmartLeads as its third-party auto lead provider. SmartLeads qualifies vehicle leads with a patented scoring engine.

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Articlesby Greg GoebelAugust 15, 2013

The Clock is Ticking

Special finance guru offers a time-proven strategy for converting all types of special finance leads.

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Articlesby Greg GoebelJune 1, 2013

Capturing The Special Finance Lead

Special finance expert Greg Gloebel explains how he would spend his advertising dollars to attract credit challenged customers in today’s market.

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Articlesby Kimberly LongFebruary 1, 2013

People, Process, Reviews

Harper Auto Square has always lived off of its reputation. So, when it needed to get its good name online, it installed a process for collecting reviews that its sales staffers are motivated to follow.

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Articlesby Kimberly LongNovember 30, 2012

BDC Spells Success at Mike Anderson Chevrolet

Kimberly Long talks about the great success Mike Anderson Chevrolet has had with the perfect business development center (BDC) and customer relationship management (CRM) system. Kimberly points out the different BDC strategies that worked and how you can implement them at your dealership.

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Articlesby Kimberly LongAugust 22, 2012

Finding the Right Balance in CRM at Germain BMW of Naples

At Germain BMW of Naples, the store’s customer relationship management strategy was built around maintaining the balance between handling leads efficiently and maintaining a personal touch.

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