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Smartphone-powered customers will prove worthy foes to sales and F&I pros who fail to anticipate their questions and appreciate their easy access to information.
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This month's sales pro Matt Reynolds has found lasting success and perfected the art of the two-car deal.
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Experts offer advice to dealers who have been disappointed by their efforts to convert leads to appointments and sales.
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Oscar Rodriguez found his calling as a sales pro at All American Chrysler Jeep Dodge of San Angelo (Texas).
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Converting leads and increasing sales in today’s marketplace may require some dealers to abandon long-held beliefs.
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GM says pressure from consumers and regulators will force sales pros to abandon their lifelong reliance on ‘closing’ tactics.
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With help from his father and other mentors, Justin Russell has blazed a path to Internet sales success at Legacy Ford of Pasco (Wash.).
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The art of selling additional cash down payments takes on added importance during the holiday season.
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The service was previously known as Showroom Watchdog, but it was rebranded as Engage when AutoLoop purchased CAR-Research XRM.
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Facilities expert shares five design trends that are driving sales and service at dealerships nationwide.
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