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Newsby StaffNovember 18, 2019

Experts Urge Dealers to Unite Sales and F&I

Learn how empowering sales to advocate for F&I promotes trust and transparency in the car buying process and maximizes the sale of protection products.

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Newsby StaffNovember 13, 2019

Generations Launches Google Analytics Certification for Dealers

Generations Digital has launched Generations Digital University, a new training program anchored by a Google Analytics certification course designed specifically for auto dealers.

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Articlesby StaffNovember 12, 2019

Dealers Recognize the Industry’s Best in 2019 DCAs

Dealers and dealership personnel named 71 companies in 35 categories as their favorites in the 2019 Dealers’ Choice Awards.

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Newsby StaffNovember 8, 2019

Automotive Consulting Enterprises Debuts In-House Training Program

Enrollment is now open for classes held at Automotive Consulting Enterprises' new automotive training facility at the company’s Kansas City-area headquarters.

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Newsby StaffNovember 2, 2019

Mezen Adds Reddin to F&I Development Team

Former Walser Automotive Group executive Amber Reddin has joined Mezen Dealer Services as an F&I development manager.

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Newsby StaffOctober 10, 2019

ADV Adds Nelson as VP and Partner

Twenty-year industry veteran and former NAE/NWAN executive Ryan Nelson has joined Advanced Dealer Solutions as an executive vice president and partner.

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Newsby StaffOctober 2, 2019

DOJ Mystery-Shopped Md. Dealership Before Suing for Racial Bias

The U.S. Department of Justice has charged a Maryland dealership with offering different credit terms to different customers based on race, an allegation backed by reports from African American and white testers.

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ArticlesOctober 2, 2019

4 Ways Training Improves Retention and Results

Expert shares the four essential components dealers should look for in outside training programs for sales and F&I professionals, each of which contributes to improved morale, productivity, and profits.

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Newsby StaffSeptember 26, 2019

Maxims Acquire DealerMax, Plan National Expansion

Jim Maxim Jr. and Jim Maxim Sr. have made DealerMax the new home of their Profit By Design F&I development platform and plan to rapidly expand the Boston-based company’s national footprint.

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Newsby StaffSeptember 25, 2019

Study: Dealers and Car Buyers Want New Tech, Dealership Staff Resistant

A Cox Automotive report finds high demand for automation and AI technology among dealers and their customers. But dealers cited cost and their staffs’ inability or unwillingness to adopt new tools and update processes as major obstacles.

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