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ArticlesJune 1, 2013

Going Toe-To-Toe With Google

If your business depends upon online search results, any changes to Google’s algorithm can have a profound effect. Web marketing expert offers six steps for responding to an unexpected change.

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ArticlesJune 1, 2013

The VIP Treatment

Facing OEM-mandated facility upgrades, Hoffman Audi took the opportunity to give its service drive a makeover that is winning praise from customers.

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ArticlesMay 15, 2013

Clay Nissan Settles $1.5M Defamation Suit

The legal battle between Clay Nissan and the brothers of a former cancer-stricken employee is over, ending the family’s 10-month campaign against the dealership for terminating their sister.

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ArticlesMarch 1, 2013

Construction Delays

George Grubbs III’s Infiniti dealership is smack in the middle of a major roadwork zone, but he refuses to let the project create detours between him and his customers.

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Articlesby Ali AmirrezvaniFebruary 1, 2013

Sales Driver

The magazine's tech expert identifies three keys to driving sales through social media in 2013.

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ArticlesCover Storyby Daryl K. TaborFebruary 1, 2013

Thinking Social

Dealers open up their social media playbooks, and reveal the dangers and challenges of building and maintaining an online reputation.

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Articlesby Greg WellsFebruary 1, 2013

Selling to Millennials

Younger car buyers are an increasingly important group to reach — if you can reach them at all. Learn how Millennials are forcing dealers to rethink their sales and marketing strategies.

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