
Your pre-owned inventory could be your most undervalued tool. GSM offers six keys to maximizing the market value of every used unit.
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Amy Bannor’s no-nonsense approach to sales has paid dividends for Fargo, N.D.’s Corwin Chrysler Dodge Jeep Ram.
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Expert offers a five-step plan to build your service business, encourage existing customers to visit more often, and boost sales of service contracts and accessories.
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The father-and-daughter team of Mike and Sue Finneron built Canada’s No. 1 Hyundai dealership on the site of their disenfranchised Pontiac store.
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Howard ‘Doc’ Schwartz has technically been in the car business for 50 years, but he treats every day like it’s his first.
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Harry Klekos puts his all into his first meeting with each customer, and he expects them to be just as upfront as he is.
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Members of Generation Z are the anti-Millennials, and they’re coming to a dealership near you.
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David Kim became a 30-car guy by building an impressive base of repeats and referrals among Korean-Americans.
Read More →CDK Global has found that the words dealers use in their email interactions with customers can have a strong effect on whether a lead will turn into a sale. Industry jargon, it found, is not high on the list of words used by top performers.
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Summer has come early and your inventory needs to stand tall. Jim Ziegler explains how to get help from your sales team, how often to re-display, and why all the photos of snowdrifts and gray skies on your website have got to go — today!
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