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Research seeks to learn which tasks technicians perform the most often.
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Dealers worry that continued increases will cut demand, raise stocking costs.
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Top five are familiar, especially with Honda’s return.
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A survey of U.S. dealers by Equifax finds the majority of respondents grasp the importance of digital sales and F&I but few are realizing the benefits of reduced transaction times, failing to keep pace with car buyers’ expectations.
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