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F&I Futurist Tony Dupaquier Joins F&I Think Tank Roster

The Academy’s Tony Dupaquier will serve as emcee of F&I Think Tank, organizers announced this week. The trainer and F&I futurist will be responsible for guiding the discussions during the F&I 20 Group-like event.

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NCM, The Rawls Group Announce Leadership and Succession Program

The two firms will debut at NADA 2017 the new NCM-Rawls Dealer Executive Program, a 10-month leadership development curriculum on succession planning and leadership.

Florida Dealer Sues Competitor For Selling Vehicles With Takata Airbags

A Florida dealer who has ceased selling Takata airbag-equipped cars is now suing a competitor for failing to disclose to consumers that vehicles on his lot are equipped with the defective airbag.

Calif. Dealer Group Amends Lawsuit Against TrueCar

The original lawsuit, filed last May, charged TrueCar with acting as a dealer and a broker when it does not have a dealer or broker license. The new amendment asks the court to declare that TrueCar continues to act as a 'dealer' and 'broker” without license.

The Dealer for the People

Jill Merriam set out to change the car business mentality, and her ‘Dealer for the People’ campaign and experiments with personnel and processes have paid dividends for Key Hyundai.

The Social Media Superman

Rico Glover is on the path to success at Bryan Honda, where he and General Manager Tim Roussell are building a small-city dealership into an online powerhouse.

The Big 10

Remember the last time you sold 10 cars in less than five hours? Michael Nekava does, and it was an afternoon he will never forget.

BLS: Auto Industry Adds 42,000 Jobs Since Last Year

The Bureau of Labor Statistics reports that auto dealers have added 42,000 jobs since January 2013, pushing total employee count to just north of 1.16 million.

How to Increase Credit Leads

Your F&I pros are experts at securing financing for all types of credit-challenged customers. Drive traffic and capture more leads by demonstrating that same expertise on your website.

Jeff Schmitt Auto Group Loses BBB Accreditation

The Better Business Bureau suspends the group’s accreditation after it paid more than $500,000 to settle at least 25 lawsuits related to its F&I practices. The operation had an 'A+' rating before it lost its accredidation.