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hiring

Recruiting and Retaining Salespeople Amidst the Great Resignation

Finding good salespeople has always been hard, but if you approach the market with an open mind, are clear with what you’re looking for, and ask the right questions during the interview, you will grow great sales teams.

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How to Train New Hires for Instant Success

Are you hiring new sales staff? Ask yourself three key questions before you throw your latest recruit to the wolves.

The 4 Pillars of Dealership Hiring

Reduce turnover and boost productivity by giving your hiring managers the training and tools they need to make smart decisions.

EFG Companies: Dealers Must Embrace Industry Paradigm Shift

EFG Companies CEO John Pappanastos said digital buying habits, millennial and Gen Z consumers, and women are forcing industry change dealers must embrace.

Hire Introverts to Increase Sales

Today's car buyers are more interested in resourcefulness than sales pitches, and dealers are hiring sales professionals whose personalities reflect those needs.

Is Your Technology Attracting the Wrong Talent?

Basing your hiring and retention decisions on familiarity with dealership systems could cause you to miss qualified applicants.

Top 5 HR Changes Dealers Are Making

Improve and update your recruiting and onboarding, go mobile, and rewrite your job descriptions.

AutoNation Names New COO

AutoNation named Lance Iserman executive vice president of sales and COO. The more than 15-year company veteran replaces William “Bill” Berman, who resigned last month.

When Your Controller Leaves You

What is the worst thing a dealer wants to endure in the dealership? Near the top of the list, just below a DMS conversion, is when your controller or office manager (if that’s your highest-level HR talent) gives notice.

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Service Advisors Are Working Overtime

The Ninth Circuit has reaffirmed that service advisors are not subject to exemption from overtime pay. Compliance expert unpacks Navarro v. Encino Motorcars LLC and the effect it could have on your fixed-ops budget.

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