J.D. Power

Toyota Dominates Dependability Findings

Study ranks it highest in industry, whose overall results improve.

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U.S. EV Sales Spiked in 2022

U.S. electric vehicle purchases climbed to 5.8% of all vehicles sold in 2022, up from 3.2% in 2021, according to Motor Intelligence.

New Index Shows EVs Have Gained Ground

But multiple obstacles stand in the way of widespread adoption.

Research Finds People Remain Hesitant to Embrace Autonomous Vehicles

A lack of knowledge about autonomous vehicles makes people hesitant to have them transport people, according to the J.D. Power 2022 Mobility Confidence Index.

New Vehicle Purchasers Stick With Favored Brands

A J.D. Power brand loyalty study finds most car buyers return to the same brand when trading in their used vehicles.

Effects of Lockdown Keeps Vehicle Owners Locked in on Their Current Brand, J.D. Power Finds

Lexus and Subaru rank highest for third consecutive year.

Used Vehicle Prices Skyrocket as New Vehicle Inventory Wanes

Wholesale used vehicle prices have increased 37% over the past 20 weeks and used retail prices rose 15% since the end of 2020.

J.D. Power: Auto Dealers Give High Marks to Commercial Lenders, but Opportunities Exist to Expand Business Relationships

According to the J.D. Power 2021 U.S. Automotive Commercial Lending Satisfaction Study, the difference between good and great dealer-lender relationships comes down to four key steps.

J.D. Power Collaborates with Notarize to Enable Fully Digital Purchase Experience

Remote online notarization to streamline touchless purchase of vehicles and more.

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17 Prime Dealerships Honored in J.D. Power Excellence Program

This program recognizes the importance of the customer experience.