There are certain pillars for success that are consistent and don’t change in creating and maintaining a successful business.
Dealers need to protect themselves by understanding their statements, what they are paying out, and the services they are receiving.
Dealers need to be vigilant in developing a strategic plan to seize new opportunities so that they continue to thrive.
Internal hiring or recruitment has many advantages, including increased motivation, lower hiring costs, cultural fit, easier onboarding, and improved retainment of employees.
For dealerships, understanding the expectations of customers is what makes a great versus good versus mediocre customer experience.
Even if you are a small or medium-sized dealer, it is worth your while to get a good understanding of reinsurance.
To be the better, more profitable dealer, know your products.
Mickey Quinn of Vanguard Dealer Services reports customers who buy post-sale vehicle service contracts from dealerships are 3+ times as likely to buy another car from them in the future.
Reinsurance helps dealers increase profits, but your plan needs checks and balances. Done correctly, reinsurance puts you in the driver’s seat and headed towards a more secure, profitable future.
The needs arising from the pandemic have accelerated the needs of dealers to welcome digital innovation and the ability to provide an enhanced customer digital retailing experience will accelerate your revenue growth and drive loyalty.
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