New CTO Robert Poon brings years of technology and management expertise to CIMA
Pleasanton, CA – CIMA Systems, a Customer Interactive Management Application that helps serve as a 24-hour automated business development center for dealerships, announces the hiring of Robert Poon as Chief Technology Officer (CTO). With over twenty years of experience with companies such as Oracle and IBM, Poon brings a wealth of expertise and experience in software development, hardware, and effective management to CIMA Systems. As CIMA Systems CTO, Poon will manage the software development and internal operations teams.
Poon’s impressive resume of technology expertise includes his most recent position as Senior Vice President of World Wide Data Center Operations at Oracle. Prior to that, Poon held the position of Vice President of Operations at IBM, and before that the position of Corporate Vice President and Officer at ComDisco. He attended the Illinois Institute of Technology for undergraduate studies in chemical engineering, and his PhD from Vanderbilt University in computer science.
“Robert’s substantial hands-on experience with software development, hardware and operations on a global basis with elite companies will be invaluable as CIMA continues to lead the way in marketing/customer communications,” said Garry Carter, COO, CIMA Systems.
CIMA Systems is a Customer Interactive Management Application that helps serve as a 24-hour, automated business development center for dealerships, offering revolutionary software that delivers the very best customer communications the way the customer wants to be reached – by phone, email, direct mail or text messaging.
CIMA Systems Hires Industry Visionary as New Chief Technology Officer (CTO)
CIMA Systems, a Customer Interactive Management Application that helps serve as a 24-hour automated business development center for dealerships, announces the hiring of Robert Poon as Chief Technology Officer (CTO).
More Dealer Ops

Managing Risk Effectively Through Changing Times
The variables influencing risk pricing have changed significantly over the past five years. Being proactive and responsive to emerging trends is not optional but essential.
Read More →
Survey Reveals What Won't Fix What's Breaking Car Sales
AutoPayPlus says extra-long auto loans are trapping consumers and threatening the dealer trade-in cycle, and that the industry is leveraging the wrong tools to combat high MSRPs.
Read More →
IA American Appoints Two Execs
Senior vice presidents of the company's agent and dealer channels chosen to support general agents and help auto dealers with sales and performance.
Read More →
Cox Automotive Acquires Inspection Firm
Full ownership of Alliance Inspection Management, or AiM, meant to unlock growth for Manheim inspection capabilities
Read More →
Assurant Expands Partnership With Holman
Extended collaboration delivers training, products and performance development to 30 newly acquired Holman dealerships
Read More →
Franchises, Throughput Down in First Half
A handful of states see franchise growth through June, while EV sales per store boost overall business in U.S.
Read More →
How to Build a High-Performance Sales and F&I Team
Performance and profits start with people chosen and led the right way.
Read More →
Buy-Sells Up in Q2
Kerrigan metrics show there’s plenty of demand, though many sellers are waiting to pull the trigger.
Read More →
Webinar Gives Driving Directions for Vehicle Security
Free on-demand session shares solutions for securing vehicle storage and parking facilities.
Read More →
Own Your Missteps
We all mess up from time to time, but it’s how we address the mistakes that really matters.
Read More →