Your Daily Operations Magazine
Search Close Menu

Dealer Ops

CIMA Systems Hires Industry Visionary as New Chief Technology Officer (CTO)

New CTO Robert Poon brings years of technology and management expertise to CIMA

Pleasanton, CA – CIMA Systems, a Customer Interactive Management Application that helps serve as a 24-hour automated business development center for dealerships, announces the hiring of Robert Poon as Chief Technology Officer (CTO). With over twenty years of experience with companies such as Oracle and IBM, Poon brings a wealth of expertise and experience in software development, hardware, and effective management to CIMA Systems. As CIMA Systems CTO, Poon will manage the software development and internal operations teams.

Poon’s impressive resume of technology expertise includes his most recent position as Senior Vice President of World Wide Data Center Operations at Oracle. Prior to that, Poon held the position of Vice President of Operations at IBM, and before that the position of Corporate Vice President and Officer at ComDisco. He attended the Illinois Institute of Technology for undergraduate studies in chemical engineering, and his PhD from Vanderbilt University in computer science.

“Robert’s substantial hands-on experience with software development, hardware and operations on a global basis with elite companies will be invaluable as CIMA continues to lead the way in marketing/customer communications,” said Garry Carter, COO, CIMA Systems.

CIMA Systems is a Customer Interactive Management Application that helps serve as a 24-hour, automated business development center for dealerships, offering revolutionary software that delivers the very best customer communications the way the customer wants to be reached – by phone, email, direct mail or text messaging.


Remarketing by Element Joins NIADA Network

NIADA members stand to gain a number of benefits from the association’s new partnership with...

Remarketing by Element has joined the NIADA’s network of National Member Benefit partners and will offer prime lane placement, among other benefits, to the dealer association’s members.


Trump Wins China Auto Tariff Standoff

Vehicles exported to China from BMW’s Spartanburg, S.C., plant and other U.S. factories will no...

China has agreed to reduce import taxes on U.S.-built vehicles from 40% to 15% for the duration of a 90-day countdown to a new trade deal between the world’s two largest economies.


Used-Car Prices Fall 2.5% in November

Black Book reports prices for pre-owned compacts such as the Kia Forte fell by 3.3% in November,...

Black Book’s final depreciation report of 2018 finds prices for used cars and trucks decreased by 2.7% and 2.3%, respectively, with declines among compacts, minivans, and full-size utilities setting the pace.


Cox: Dealer Pessimism Grows With New Threats

Cox: Dealer Pessimism Grows With New Threats

Cox Automotive’s latest Dealer Sentiment Index finds a ‘notable negative turn’ among U.S. dealers, the majority of whom took a dim view of the fourth-quarter market and their 2019 prospects.

Dealer Job Finder

See more


Number of EVs to Double by 2021

U.S. electric-vehicle sales forecasted by the Edison Electric Institute would require the...

The number of electric vehicles on U.S. roads will double in the next three years, according to a new report from the Edison Electric Institute.