NCM Associates launched its new public website featuring improved content and features, a user friendly interface and video client testimonials.  Users may access articles on retail automotive and Buy Here Pay Here dealership best practices at no charge and learn about the many services NCM offers to automobile retailers, as well as to business owners in over 20 other industries.

NCM is pleased to announce the launch of its redesigned website,  New features include home page videos, an easy-to-access calendar of events, news and information updates and a featured promotion.  As always, users may enter their email address to access email offers and receive a free subscription to the NCM Perspectives quarterly e-newsletter.  

“It’s been a monumental effort, but the new site is distinctive, compelling, much more user-friendly and is evidence of our continued investment on behalf of our clients and the industries we serve.  To be sure, our site leaves no doubt as to our focus on leadership in our core segment, the U.S. automotive industry, while telling the story of our success in expanding our service offerings to more than 20 other industries,” said NCM’s President and CEO, Paul Faletti, Jr.  “We are eager to ratchet-up our Search Engine Optimization strategy to pull online seekers into our domain and introduce them to our industry-leading services.”

Along with the web launch announcement, NCM is busy developing new online tools and utilities for its clients and web site visitors to more fully understand the value of operations Benchmarking to the ongoing profitability of their businesses.  “We find that in many cases, business owners and dealership principals are not aware of how their operations stack up against their peers,” Faletti explained.  “These tools will allow us to demonstrate that they no longer have to make decisions in a vacuum; that NCM can lead them to maximize their profitability by showing them that through our trademarked Benchmark® for Success process, they’ll see themselves compared side-by-side with their industry peers.  Coupled with our other services, including 20 Group peer collaboration services, on-site consulting and robust management and leadership training offered through NCM Institute, these business owners become industry leaders in their own right.”

About NCM Associates, Inc.
NCM Associates, Inc. is the originator of the automotive industry 20 Group peer collaboration process and has been providing dealership benchmarking, education and consulting services to the industry since 1947. Located in Overland Park, KS, NCM provides a robust suite of services designed to drive dealership profitability using its proven, operations-focused Benchmark® for Success program with new and pre-owned U.S. automotive dealerships, as well as with businesses in more than 20 other industries.  For more information about NCM Associates, visit or call 800.756.2620.