IRVINE, Calif. — Spireon’s GoldStar GPS solution offers a one-step vehicle-recovery process with the latest enhancements to its Recovery Link feature. Using the feature, buy-here, pay-here (BHPH) dealers can automatically send locator links on lapsed vehicles to recovery agents via text or email in one simple step.
With a mobile-responsive interface and real-time insights on location and vehicle status, GoldStar’s Recovery Link minimizes financial risk for dealers by reducing the probability of vehicle damage, impoundment and other avoidable fees, according to company officials.
“One of the biggest hurdles BHPH dealers face in recovering assets is the number of manual steps required to communicate with recovery agents, increasing the time and money spent on recovery,” said Sunil Marolia, vice president of product management at Spireon. “Our latest Recovery Link feature streamlines the process and automates communication with agents. As we all know, time is money, which is why GoldStar is designed to help our customers be as efficient and productive as they possibly can.”
GoldStar is the only solution on the market that lets BHPH dealers see the number of times a recovery agent views a shared link, allowing them to monitor recovery progress and timeliness. An updated, user-friendly application shares both vehicle location history and current location data with recovery agents, making it easier to locate vehicles on the go. The mobile responsive design means the information can be clearly viewed on a smartphone or tablet computer.
As an added layer of security, Recovery link restricts recovery agents only have access to vehicle location and information shared by the dealer. Dealers can also restrict access to the vehicle location after recovery by manually or automatically suspending the link, which otherwise expires after 30 days.
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Originally posted on F&I and Showroom