ALBANY, N.Y. — Auto/Mate’s annual User Summit in San Antonio was its most successful to date, the company reported. The three-day event offered 145 Auto/Mate customers a variety of workshops, presentations, and training sessions designed to help them better utilize their dealership management systems and increase productivity. Representatives from 17 exhibitors and sponsors also attended the event, along with 20 staff from Auto/Mate.
“As much as we’ve come to expect it, the extent to which our customer base loves us still wows us,” said Mike Esposito, president and CEO of Auto/Mate. “We got numerous unsolicited comments from customers on how great our employees are, how much they love doing business with us and how happy they are to be an Auto/Mate customer. Hiring ‘car people’ really matters.”
Standout sessions included previews of software updates in the pipeline, as well as demonstrations of Auto/Mate’s newest updates and features; most notably the parts program, esignature capture, AMPS mobile, and cashiering.
“I enjoyed every segment I attended and learned something new in each one. It was a great time to meet fellow dealers and learn from them as well,” said Walt Sicard, resident of Walt Sicard Car Company. “The Auto/Mate team was awesome as always. This was a very informative and enjoyable event.”
Auto/Mate’s next Customer User Summit is set to take place in the fall of 2019.