ALBANY, N.Y. — Auto/Mate, a business unit of DealerSocket, Inc., announced approval from Volvo Car USA, LLC, as a certified Dealership Management System provider to the luxury carmaker's network of approximately 280 U.S.-based retailers, who can now transmit data directly to Volvo's Dealership Communications System (DCS) from Auto/Mate's DMS as a result of a new, two-way integration.
We have not opened certification to a new DMS provider in years, so today's announcement is significant.
Finalizing the Volvo certification is one of several projects DealerSocket kicked off last year after acquiring Auto/Mate in February 2020 to streamline workflows within each major area of the DMS, including accounting, service and parts, inventory management, and sales and F&I. The expansion of Auto/Mate's OEM certifications represents a critical piece of these investment initiatives.
“We have not opened certification to a new DMS provider in years, so today's announcement is significant. And it's really about giving our retailers more choice and flexibility," said Adam Clarke, vice president of retail network development at Volvo Car USA. "We have enjoyed working with Auto/Mate to this point, and they have committed to providing our retailer partners with good choices and great customer support."
Today's announcement covers the following integration points between Volvo's DCS and Auto/Mate's DMS:
- Parts Ordering
- Parts Return
- Warranty Claim Submission
- Warranty Claim Responses
- Financial Statements
- Volvo Managed Inventory
"Reaching 100% OEM coverage for Auto/Mate's DMS has been a top priority for DealerSocket since last year's acquisition, with Volvo representing one of the last steps toward reaching that goal," said Tony Graham, executive vice president and general manager of Auto/Mate for DealerSocket. "Today's announcement also is a direct result of key investments in DMS technology that DealerSocket has made in Auto/Mate, and we are excited to begin engaging Volvo retailers as a newly certified DMS option for them — one capable of offering more value, great technology, and best-in-class support from a team of experienced car people at Auto/Mate."
Auto/Mate is offering a special incentive to Volvo retailers and groups with a Volvo franchise that sign by Aug. 31, 2021. For details, call 877-340-2677.